CONTACT THE INTERNATIONAL STUDENTS & PROGRAMS OFFICE (ISPO)
WE ARE HERE FOR YOU!

JOIN INTERNATIONAL STUDENT VIRTUAL ADVISING IN 3 EASY STEPS:

INTERNATIONAL STUDENT VIRTUAL ADVISING HOURS

IN-PERSON FRONT DESK SERVICES FOR WINTER 2022

• For students on-site needing in-person services such as document pick-up, drop-off, or general information, ISPO will offer in-person services effective Wednesday, September 1, 2021.
• To visit our office, please see ISPO's Physical Location & Address.
• Please ensure you are following all safety and health measures when on campus.
• Once you have arrived to ISPO's Front Desk, please make sure you sign-in so we can better serve you.

THE FOLLOWING IN-PERSON FRONT DESK HOURS ARE SUBJECT TO CHANGE

• If you have more complex questions or a situation that we may not have time to discuss during our regularly scheduled virtual Zoom Advising sessions, you may request additional assistance that will be provided either through a Zoom appointment or email.
• Please note that Zoom appointment availability is limited, with longer waiting times, so a faster way to talk to us may be through attending additional regularly scheduled virtual Zoom Advising sessions.
• Submit our Contact Form with a thorough description of the topic/situation you would like to discuss.
• Within 3-5 businesss days (1 week), an ISPO Advisor will either answer your questions through email, or schedule a Zoom appointment with you if one is available and/or needed for your case.

• All submitted forms will be automatically routed to the appropriate advisor, and considered on a case-by-case basis.
• We will do our best to complete your request as soon as possible, but completion of your request before its due date is subject to our advisors' current workload and it is not guaranteed.
• A notification email will be sent to you when your document/service request has been completed.

BUSINESS HOURS EMERGENCY PHONE LINE:

• PHONE NUMBER:
  • 858-534-3730
• WHEN TO USE:
  • Monday to Friday, 9:00 am to 4:00 pm.
• WHEN NOT TO USE:
  • In a true health or safety-related emergency. Instead, call 911, or UC San Diego Campus Police 858-534-4357.
    
  • For regular questions related to your visa status. Instead, join our Zoom Advising or submit a Contact Form above.
• WHAT SITUATIONS:
  • Only in urgent, but non health or safety-related emergency situations during ISPO's business hours, such as if you are having travel issues, and you or a government official or law enforcement officer need to contact an ISPO Advisor. 
• ADDITIONAL INFO:
  • In an emergency related to your I-20/DS-2019 travel signature, first review information regarding the I-515A on our travel page .

AFTER HOURS EMERGENCY PHONE LINE:

• PHONE NUMBER:
  • 858-534-4357 (UC San Diego Campus Police)
• WHEN TO USE:
  • After hours and on weekends, university holidays and during other announced closures.
• WHEN NOT TO USE:
  • In a true health or safety-related emergency. Instead, call 911.
  • During ISPO's business hours: Monday to Friday, 9:00 am to 4:00 pm.
  • For regular questions related to your visa status. Instead, join our Zoom Advising or submit a Contact Form above.
• WHAT SITUATIONS:
  • Only in urgent, but non health or safety-related emergency after-hours situations.
• ADDITIONAL INFO:
  • In an emergency related to your I-20/DS-2019 travel signature, first review information regarding the I-515A on our travel page .

PRINTABLE ISPO EMERGENCY CONTACT CARD

You can download and print this card, or save it as a digital copy .

The ISPO Emergency Contact Card can be printed for your wallet and/or kept with your immigration documents. This card has important phone numbers as well as tips on what to do if you are detained by U.S. Immigration and Customs Enforcement or are arrested by police.