Receiving Your EAD Card
When you receive your EAD card, your employer will request a copy for their records to verify your eligibility to work in the U.S.

If you receive your EAD Card and there is an error, follow these steps:
- Reference the Employment Authorization Document webpage on the USCIS website regarding applying for a Replacement EAD Card.
- As of April 30, 2018 it is required that all Replacement EAD Cards be received in-person. You have the following options:
- Receive in-person at the address listed on your I-765 form (question #3).
- Arrange in-person pick up at the nearest post office by going to the USPS website, creating a USPS Informed Delivery Account, and selecting “hold for pickup.”
- Designate a “c/o” individual and address on your I-765 form (question #3) and have this designated individual receive your EAD Card in person.
- Without the “c/o,” designate an individual to receive your EAD Card (and all other mail) by completing the Postal Service’s PS Form 3801, Standing Delivery Order (PDF) or PS Form 3801-A, Agreement by a Hotel, Apartment House, or the Like (PDF). You must submit the form to USPS before your EAD Card is mailed.
Note that all options require individuals to present two types of ID (e.g. Passport, Driver’s License, School ID Card, etc.)
If you do not receive your EAD Card in 90 days, follow these steps:
- Submit the USCIS e-request for "Outside Normal Processing Time" on the USCIS website. As the applicant, you are also able to contact the USCIS Customer Service Center using the phone number on your Receipt Notice.
- If your EAD Card was lost in the mail, you need to apply for the Replacement EAD Card. Please reference the Employment Authorization Document webpage on the USCIS website. If the mailing error was not a USCIS error, you will need to pay the filing fee again.
- As of April 30, 2018 it is required that all Replacement EAD Cards be received in-person. You have the following options:
- Receive in-person at the address listed on your I-765 form (question #3).
- Arrange in-person pick up at the nearest post office by going to the USPS website, creating a USPS Informed Delivery Account, and selecting “hold for pickup.”
- Designate a “c/o” individual and address on your I-765 form (question #3) and have this designated individual receive your EAD Card in person.
- Without the “c/o,” designate an individual to receive your EAD Card (and all other mail) by completing the Postal Service’s PS Form 3801, Standing Delivery Order (PDF) or PS Form 3801-A, Agreement by a Hotel, Apartment House, or the Like (PDF). You must submit the form to USPS before your EAD Card is mailed.
Please note that all options require individuals to present two types of ID (e.g. Passport, Driver’s License, School ID Card, etc.)
If you receive your EAD Card but do not receive your requested Social Security Card:
If you request a social security card on your I-765 and receive your EAD card, but do not receive your Social Security card within 7 days of the EAD card, please contact the Social Security Administration at https://www.ssa.gov/agency/contact/